Add or Modify Rejection Reasons

Modify a Rejection Request Reason

Use the following procedure to modify an existing rejection reason for user access requests:

1.     Click Rejection Reasons in the PDAuth Menu Bar.
The Rejection Reasons Editor Page appears.

2.     Select a rejection reason from the from the Rejection Reasons list.
The Rejection Name and Rejection Email Body appear in the Rejection Reason Editor area.

3.     Change the fields as desired and click Update Reason.
The reason is updated.

 

Add a Rejection Request Reason

Use the following procedure to add a new rejection reason for user access requests:

1       Click Rejection Reasons in the PDAuth Menu Bar.
The Rejection Reasons Editor Page appears.

2       Click Add New Reason.
"New Reason" appears in the Rejection Reasons list, and blank Rejection Name and Rejection Email Body appear in the Rejection Reason Editor area.

3       Enter a Reason Name in the field provided.

4       Open the message in your email account and click the link provided.
The Password Reset window appears.

5        Enter a Rejection Email Body in the field provided.

6        Click Update Reason.
The Rejection Reasons appears in the Reasons list.